Fan Data and Privacy
Understand fan ownership, consent and exports.
How can we export fan and order data?
Export permitted records with the required permissions, and carry consent and unsubscribe status into supported systems.
What data can our team see about fans?
View campaign activity and consent, with personal details and exports controlled by permission.
How does marketing consent work for email and SMS?
How express marketing consent is captured and logged on a STUDIO site, what fans see at sign-in, why a phone number collected later is not SMS consent, and how opt-outs work per channel.
How is UK and EU fan data handled?
Use the applicable privacy policy, access controls and consent records when viewing or transferring fan data.
Which CRM connections and tracking pixels are supported?
Connect supported marketing tools and carry consent and unsubscribe status with transferable data.
How do fans exercise their privacy rights?
How fan privacy and deletion requests are routed and handled on a STUDIO campaign, what the label or management side has to do, and how opt-outs propagate to connected systems.
Who owns the fan data from a STUDIO campaign?
The artist and team own their fan relationship and can export permitted records with consent information.